Sugar Bowl Resort is seeking safety-focused and guest-oriented Shuttle/ Bus Drivers to operate the resort shuttle in a safe and reliable manner while performing minor vehicle maintenance as needed. You’ll provide transportation for guests and employees for the parking lot shuttle, employee shuttle, employee functions, groups, and special events. This role plays a key part in the guest experience, providing transportation around the resort while delivering excellent, friendly, and professional service. The ideal candidate is an experienced, licensed driver who takes pride in safety, courtesy, and creating a positive first and last impression for every guest.
Why Sugar Bowl?
Sugar Bowl Resort has been proudly independent for over 80 years and is one of the oldest ski resorts in California. Situated atop beautiful Donner Summit, Sugar Bowl has a storied past with ties to Austrian ski culture, Hollywood and Walt Disney. This special community helped bring skiing to “sunny California” since December 1939. Since then, it continues to attract adventurous winter sports enthusiasts alike.
Who You Are
- Energetic, friendly, and outgoing with strong customer service skills
- Valid Class B Driver’s License with Air Brakes and Passenger endorsements
- Must be able to pass an MVR (Motor Vehicle Record) background check, including a clean driving history with no DUI within the last 3 years.
- Current Medical Examiner’s Card
- Must be able to pass random and pre-employment drug tests
- Ability to work in a sometimes high-stress environment involving traffic, weather, and road conditions
- Must consider courtesy and safety high priorities
What You’ll do
- Be ready to begin work at scheduled time
- Operate vehicles safely and provide transportation for guests and employees for the parking lot shuttle, employee shuttle, employee functions, groups, and special events
- Complete the mandatory equipment check and pre- and post-trip inspections, and report any deficiencies to vehicle maintenance
- Complete driver’s log book for each bus trip
- Perform snow removal including snow from the roof, shoveling snow from under and in front of the vehicle, and berms
- Install and repair tire chains and perform minor maintenance, including cleaning, as needed
- Pick up trash as needed and assist Parking Attendants with keeping parking lots clean and free from trash
- Maintain cleanliness of the interior of the vehicle including floor, windows, and console; empty trash
- Adhere to all posted speed limits and never drive faster than conditions permit
- Adhere to the 5-minute idling rule whenever possible
- Act as a courtesy guide for guests; answer questions and provide general resort information
- Communicate via mountain radio in a professional manner using clear-text
- Be willing and able to provide excellent customer service to all guests and employees at all times, in all weather conditions
Physical Requirements
- Sit for extended periods while operating the shuttle (frequently, 3–6 hours per day)
- Lift and carry up to 30 pounds, including guest luggage and equipment
- Bend, kneel, and reach to perform pre-trip inspections, install chains, and complete minor vehicle maintenance, with occasional squatting, climbing, crawling, and twisting
- Work outdoors in cold, snowy, and varying weather and road conditions for full shifts, including extreme temperatures and wetness
- Shovel and remove snow from the vehicle, roof, and surrounding areas as needed
- Use hands repetitively, with occasional grasping, fine manipulation, pushing and pulling, and reaching above shoulder level
- Maintain constant use of sight and hearing
- Operate foot controls and vehicle pedals repetitively
- Walk on uneven ground, including snow, ice, and rocks
- Work around vehicles and maintenance equipment, with exposure to fuels, lubricants, refrigerant, and similar materials
Benefits
- Employer sponsored 401k plan after 1,000 worked hours and one (1) year of service
- Paid sick time
- Employee Assistance Program (EAP)
- Professional development opportunities
- Free ski and tubing passes for employees
- Free ski passes for dependents
- 50% off food at our restaurants
- Free group ski and snowboard lessons for employees
- Employee discounted lift tickets for family and friends
- Lift ticket discounts at multiple resorts including 24 Mountain Collective destinations
- Hotel discounts
- Employee ski reciprocal programs